Maryland Alliance of Information
and Referral Systems
MD

Board of Directors

Click on any of the names below for details.

Please feel free to contact anyone on the Maryland AIRS
Board of Directors and you will be directed to the appropriate service.

          Officers

Suzi Borg, President

Paul Kirkpatrick, Vice President

Ellen Greenberg Treasurer

Debbie Yare, Secretary

 

          Directors

  Sandra Berkeley

  Saundra Bond

  Dakota Burgess

  Tim Jansen

  Francie Kranzberg

  Chris Moore

  Anne Van Benschoten

 

 

 

       

 

        

 

 

 

 

   
 

 


Suzi Borg, President
Frederick County Hotline

Frederick County Mental Health Association
263 W. Patrick St., Frederick, MD 21701
Phone: 301-663-0011
Fax: 301-663-1048
email:
sborg@fcmha.org
Suzi is the Program Director for the Frederick County Hotline, a program of the Mental Health Association of Frederick County.  The Frederick County Hotline is the 2-1-1 call center for Western Maryland providing information and referral, supportive listening, and suicide prevention and intervention. She serves on various committees in Frederick County and on the State Suicide Prevention Plan Committee.  In addition to her position at the Hotline, Suzi is a certified ASIST (Applied Suicide Intervention Skills Training) trainer, a certified Crisis Worker and certified Information and Referral Specialist. Suzi has been with the Hotline for 10 years and has a BA in Psychology and a MA in Counseling.

top of page


Paul Kirkpatrick, Vice President

Community Crisis Services, Inc.

PO Box 149, Hyattsville, MD 20781 
Phone: 301-864-7095 x422
Fax: 301-864-7146
email:
paulk@ccsimd.org
Paul is the Information & Referral Coordinator for Community Crisis Services, Inc. At Community Crisis Services, Inc. they provide the 2-1-1 call center for Prince George’s and Southern Maryland Counties Paul is a certified ASIST (Applied Suicide Intervention Skills Training) trainer and SafeTalk (Suicide Awareness For Everyone) trainer. He has been working as a telephone crisis counselor and Information and Referral Specialist for the past seven years. He is a Certified Information and Referral Specialist (CIRS) and Certified Resource Specialist. (CRS)

top of page    


Ellen Greenberg, Treasurer

Director of Information Services
Jewish Council for the Aging
11820 Parklawn Drive, Suite 200
Rockville, MD 20852
Phone: 301-255-4215
Fax: 301-231-9360
email:
egreenberg@AccessJCA.org
Ellen is regarded as an authority on the practical issues affecting persons as they age. She possesses in-depth knowledge of the resources available to seniors and their families locally and nationally. As Director of Information Services for the Jewish Council for the Aging of Greater Washington (JCA), Ellen and her staff of Certified Information Specialists created a comprehensive database of public and private programs and services that they now use to respond to over 15,000 annual inquiries from JCA’s Rose Benté Lee Senior HelpLine and Steven M. Reich HomeCare Resource Center. In addition, Ellen crafted a specialized program—Senior HelpLine PLUS—to assist older persons and their families from across the nation with complex aging problems that call for multidimensional solutions. Ellen also oversees JCA’s Connect-A-Ride (CAR) program, a no-cost service that matches seniors with area transportation providers and often identifies subsidized rides to doctors, hospitals, and other destinations. In 2004, CAR found almost 27,000 rides for older persons. All of these programs help implement JCA’s mission of furnishing “Real-World Solutions . . . Just A Phone Call Away.  Ellen holds a special certification in gerontology from the University of Maryland and also is certified by AIRS. She is currently a board member of Maryland AIRS and serves on WETA’s Community Advisory Council.  Ellen is active in Montgomery County’s Vital Living Steering Committee, the Collaboration Council for Montgomery County Department  of Social Services and the Grass Roots Organization for the Well-Being of Seniors (GROWS). Previously, Ellen participated in both the Maryland 2-1-1 and Montgomery County 2-1-1 Task Forces, as well as numerous other Montgomery County (Maryland) and Fairfax County (Virginia) planning initiatives. 
 

top of page


Deborah Yare, Secretary
Program Manager
Howard County Office of Children's Services
3300 North Ridge Rd. #380
Ellicott City, MD 21043
Phone: 410-313-1943
Fax 410-313-1430
email:
dyare@howardcountymd.GOV

Deborah has worked for Howard County Government (Department of Citizen Services) for 13 years. In her current position as Program Manager for the Office of Children’s Services, she oversees the functions of the Howard County Child Care Resource Center. She plans programs and trainings for parents and child care providers along with overseeing LOCATE: Child Care, a resource and referral program for parents seeking child care.  Deborah serves as resource specialist for the Grandparents as Parents program and conducts workshops on community resources for families and children in Howard County.  She serves on numerous committees in the County and plans County sponsored  resource and recognition  events such as Kid’s Fest, It’s a Family Affair, Preschool and Child Care Information Fair and Celebrating Successes for Children. In 2008, Deborah developed the CARE Center, a division of the Office of Children' s Services that provides general resource and referral services to parents with children - infant to 18 years old.
 

top of page


Sandra Berkeley

Director of I&A
Anne Arundel County Department of Aging
2666 Riva Road, Ste. 400
Annapolis, MD 21401
Phone: 410-222-4464
Fax: 410-222-4346
email:
sberkeley@yahoo.com

Sandy has been the Information and Assistance Program Director for the Anne Arundel County Department of Aging since 1995.  She has over 25 years of experience in the provision of services to older adults, including in-home care, adult day care, residential care and discharge planning.  She has a Master of Science degree in Family and Community Development and a Master’s level Certificate in Aging from the University of Maryland, College Park.  She has been active in Maryland AIRS since 1995 and is a past president of the Board.
 

top of page


Saundra Bond

Associate Vice President
United Way of Central Maryland
First Call for Help

100 W. Charles St, 5th floor, PO Box 1576
Baltimore, MD 21203-1576
Phone: 410-895-1441
Fax: 410-895-1556
email:
saundra.bond@uwcm.org

Saundra is the Associate Vice President of the United Way of Central Maryland, and has directed United Way’s First Call for Help™, a statewide, 24-hour, comprehensive information and referral service, since 1993. Prior to her position at First Call, Saundra was employed for 12 years at the Baltimore City Commission on Aging, as Coordinator of the Baltimore City Senior Information program, Administrator of the Ombudsman program and Social Work Case Manager/Assessor in the Channeling/Gateway II program. Saundra served as the founding chair of the 2-1-1 Maryland Task Force and continues to participate in planning efforts to bring 2-1-1—3-digit dialing for community resource information and referral--to Maryland. Saundra has a B.A. in Social and Behavioral Sciences and a M.S. in Education-Counseling from the Johns Hopkins University.
 

top of page


Dakota Burgess
Senior I&A Specialist
Maryland Department of Aging
301 W. Preston Street, Ste. 1007
Baltimore, MD 21201
Phone: 410-767-1101
Fax: 410-333-7943
email:
drb@.ooa.state.md.us

Dakota works for the Maryland Department of Aging as Program Manager for the Senior Information and Assistance and Senior Care Programs and has worked in the field of aging for over 20 years.  As an employee of the Maryland Department of Aging, she has been involved with several programs including: Public Guardianship, Legal Services, and Senior Assisted Housing.  In her capacity as program administrator and advocate for the elderly citizens of Maryland, Dakota is currently working with the agency to develop, enhance and streamline access to long-term care services for the growing senior population in Maryland.  She is frequently invited to conduct speaking engagements for senior citizens and community groups throughout the state.  Dakota has a Bachelor of Science Degree form Morgan State University where she majored in Social Work with a concentration in Aging.  She also studied at Case Western Reserve University in Cleveland, Ohio.  Dakota has served on several boards, committees and task forces, including the Ohio Commission on Aging’s Elder Abuse Task Force, Maryland Home Energy Programs Advisory Board, Maryland Gerontology Association, and the Maryland Alliance of Information and Referral Systems.  Prior to her work with MdoA Dakota was employed with the Social Security Administration and the Department of Human Resources.

top of page

 

Chris Moore

Senior I&A Specialist,

Maryland Access Point Program

Anne Arundel County Department of Aging & Disabilities

2666 Riva Road, Suite 400

Annapolis, MD 21401

410-222-4257 x225 
email:
AGMOOR89@aacounty.org 
Chris has worked for the Department of Aging & Disabilities since 2007. Prior to working with Anne Arundel County, he was previously a Mobile Treatment Mental Health Therapist and Psychiatric Rehabilitation Counselor for the North Baltimore Center for 2 years.  Prior to that position, he served for nearly two years as a Vocational Rehabilitation Counselor for Tri-Area Rehabilitation Services, working with disabled veterans. A native of Odenton, Maryland, Chris is a married father of 2 sons, Andrew and Chris II.  In his spare time, Chris volunteers with his fraternity and serves of the Boards of Directors of several charitable foundations dedicated to providing scholarships to deserving students.    He enjoys music, politics, and is an avid sports fan, particularly of the Washington Redskins.

top of page

 

 

Anne Van Benschoten

Project Coordinator

Chesapeake Helps!

P O Box 8

Wye Mills, MD  21679

Phone: 410-822-5400 X325

Fax: 410-827-7121

Email: avanbenschoten@chesapeake.edu

Anne Van Benschoten is a Project Coordinator for Chesapeake Helps.  Anne has been working for Chesapeake Helps for over eight years and has assisted in moving her I & R program from serving one county to currently serving five counties on the eastern shore of Maryland.   She has received her certification in both CIRS and CRS.  Anne holds a Bachelor of Science degree in Business Administration from Towson State University.

top of page


Tim Jansen

Executive Director
Community Crisis Services, Inc.
4316 Farragut Street
Hyattsville, MD 20781
Phone: 301-864-7095
Fax: 301-864-7146
email:
timj@ccsimd.org

Tim Jansen, LGSW, is the Executive Director of Community Crisis Services, Inc (CCSI) “Home of the Prince George’s County Hotline” where he began his social work career as a hotline volunteer.    Under Tim’s direction, CCSI has more than doubled its budget, has earned the Seal of Excellence from the Maryland Association of Nonprofit Organizations (one of only 60 such organizations in Maryland),  and has been listed in the 2006 Catalogue of Philanthropy named one of the areas finest small charities.  Tim is currently the Crisis Center Division Chair for the American Association of Suicidology and serves on the board of CONTACT USA.

top of page  


Francie Kranzberg

Special Projects Coordinator

Jconnect/JIRS

6101 Montrose Road

Rockville, MD 20852
Phone: 301-348-7313

email:  Francie.kranzberg@shalomdc.org 

www.jirs.org

"Just Ask"

Francie is Special Project Coordinator of Jconnect (formerly the Jewish Information and Referral Service) of Greater Washington, D.C. Along with I&R, her duties include coordinating programs for newcomers to the Washington D.C. area nad for families with new babies. She has presented at each of the last seven AIRS Conferences, as well as on the State and Regional level. Francie is a newly appointed member of the board of Maryland AIRS and a Certified Information & Referral Specialist.

 

top of page